Methodology for Reviewing Hospitals
We do believe that you are the best judge and reviewer of the Hospitals and we would encourage you all to share your experiences at Hospitals. However till such time that a critical mass is reached with enough reviews to help make effective decisions, we did a survey of Hospitals with objective list of relevant parameters guided by facts. This is a dynamic rating and in case there is disconnect between our evaluation and patients perception through reviews, we will relook into our process for corrective actions and realign if required. Following parameters have been taken into account for Healdaddy review:-
Clinical Infrastructure : Number and type of Medical/Diagnostic Equipment, Operation Theatres, ICU, Cath Labs (Where Angiography/Angioplasty happens)
Facilities for Attendants : Level of comfort for attendants and facilities like food, overnight stay, Wifi etc.
Ease of Processes : How easy it is to navigate the system, the layers of admission/discharge processes, queue management etc.
Comprehensiveness of Medical Services : Width of medical specialties offered and if he coverage is round the clock or only for limited time
Quality Accreditation : Whether Hospital is accredited by Indian/International Quality Accreditation Body